Responsible Gaming at au77 — Your Protection Is Our Priority
au77 believes that genuine entertainment is only possible when gaming remains safe, mindful, and in control. Our responsible gaming tools and guidelines help you play within the right limits at all times.
At au77, we do not only provide a world-class gaming experience — ensuring the wellbeing and safety of every player is also our core responsibility. Responsible gaming means playing with awareness, knowing your limits, and seeking help when needed. On this page, we will show you how to use the safety tools on the au77 platform and how to maintain healthy gaming habits.
Online gaming is a form of entertainment. However, for some people it can develop into an addiction. au77 always wants its users to enjoy gaming — but never to let it harm other areas of their lives. With that goal in mind, we have built various protective features to help you stay in control at all times.
21+ Age Limit and Identity Verification
To join the au77 platform, you must be at least 21 years old. This service is open only to those aged 21 and above. We verify age during the registration process and may request additional identification documents if needed.
Keeping minors safe from online gaming is one of our primary goals. If you suspect that a minor is using your account, inform our support team immediately and keep the account temporarily closed. Use parental control software for children's and teenagers' internet safety.
Our Protection Tools
Set Deposit Limits
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing the limit requires additional verification. The minimum deposit at au77 is ৳500.
Time-Out
If you feel you need a short break, use the Time-Out feature to temporarily close your account for anywhere from 24 hours to 30 days. During this period, no login, deposit, or betting will be possible.
Self-Exclusion
For a longer break, choose self-exclusion. Options range from 6 months to a permanent closure. Once activated, the account cannot be reopened before the period ends.
Gaming History Review
Log in to your account at any time to view your gaming history, deposits, withdrawals, and betting records. Keep track of your spending and adjust your habits if needed.
Reality Check
While playing games on au77, pop-up messages appear at set intervals to remind you how long you have been playing and how much you have spent. These messages help you stay aware.
24/7 Support
If you feel gaming is going out of control, our specialist support team is ready to help in Bengali 7 days a week, 24 hours a day. Contact us via live chat or send an email to [email protected].
Build Healthy Gaming Habits
Healthy Gaming Habits
- Set a budget before you play — only spend what you can afford to lose.
- Treat gaming as entertainment, not as a source of income.
- Allocate a set amount of time each day and stop playing when that time is up.
- Always keep your responsibilities to your family, friends, and society in mind.
- Avoid playing when you are drinking or under emotional stress.
- Do not bet more to try to recover money you have lost.
Recognise the Warning Signs
If you notice any of the following signs, contact support right away:
- You are repeatedly spending more than your set budget.
- You are playing games in secret, hiding it from your family or work.
- You feel restless or irritable when you cannot play.
- You are betting with borrowed money or funds set aside for emergencies.
- You are increasing the amount you play to get the same feeling.
- You are repeatedly trying to win back money you have lost.
How to Use the Protection Tools
💳 Set a Deposit Limit
Log in to your au77 account. Go to the "Responsible Gaming" option in Account Settings and set your preferred daily, weekly, or monthly deposit limit. Reducing the limit is immediate — to increase the limit you will need to wait 24 hours.
⏸️ Activate Time-Out
Select the "Time-Out" option from Account Settings. You can take a break of 1 day, 7 days, 14 days, or 30 days. During the break, no deposits or gaming will be possible, but the withdrawal process will remain available.
🚫 Self-Exclusion Request
For a long-term break, contact us directly via live chat or send an email to [email protected]. Our team will process your request promptly. During self-exclusion, no promotional messages will be sent to you either.
Need Help? We Are Here
Our Responsible Gaming Team
If you or someone close to you is dealing with a gaming addiction problem, do not face it alone. au77's responsible gaming specialist team is ready to listen to you in Bengali, 7 days a week, 24 hours a day. Without any judgment, we will help you find the right path forward.
Your information will be kept completely confidential. Your personal data is fully secure on our SSL-encrypted platform.
Frequently Asked Questions
Play Safe, Enjoy Responsibly
Every game at au77 is for entertainment. Join our slots, cricket betting, or casino games — always within your limits.