au77 Privacy Policy

au77 may collect the following types of personal information to operate its services. There is a specific legitimate reason behind each piece of information collected, and no information beyond what is necessary is collected.

1.1 Registration and Identity Information

• Full name — for account identification and KYC verification.
• Date of birth — for age confirmation (21+).
• Email address — for communication and account recovery.
• Mobile number — for payment verification and security alerts.
• National ID or passport details — for identity verification where applicable.

1.2 Financial Information

• Payment method details — bKash, Nagad, Rocket or bank account numbers (full numbers are never stored).
• Transaction history — records of deposits and withdrawals.

1.3 Technical Information

• IP address and device type — for security and fraud prevention.
• Browser and operating system information — for improving service quality.
• Cookies and session data — to personalise your experience.
• Log files — for monitoring system performance.

au77 uses your information only for the following legitimate purposes and it is never sold to any third party.

• Account management and security — login, password recovery and account protection.
• Financial transaction processing — approving deposits and withdrawals, preventing fraud.
• Age and identity verification — to ensure responsible gaming.
• Customer support — via 24/7 live chat and email support.
• Service improvement — analysing and enhancing the user experience.
• Promotional communications — sending bonus and offer information only with your consent.
• Legal compliance — adhering to applicable laws and regulations.

au77 follows industry-standard technology and processes to protect your information. The key components of our security measures are described below.

3.1 Encryption and Network Security

All your personal and financial information is secured using SSL encryption technology. Encryption remains active at every stage of data transfer, ensuring that no unauthorised party can access your information.

3.2 Access Control

In accordance with au77's strict internal policies, only authorised staff can access necessary information within a limited scope. All data access logs are stored and regularly audited.

3.3 Data Retention Period

Your information is retained only for as long as it is necessary to provide the service or required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period as required by law.

au77 does not sell or rent your personal information to any third party for commercial purposes. However, specific information may be shared in the following limited circumstances.

• Payment processors — with bKash, Nagad, Rocket and banking partners solely to complete transactions.
• Service providers — contracted partners for technology, auditing or IT support.
• Legal authorities — relevant information under a court order or legal obligation.
• Fraud prevention agencies — to prevent financial fraud and money laundering.

Data protection obligations are ensured through agreements with all third parties.

The au77 website uses cookies that help improve your experience. Cookies are small text files stored on your device.

Cookies we use

• Essential cookies — essential for maintaining login sessions and security; these cannot be disabled.
• Functional cookies — to remember your language and display preferences.
• Analytics cookies — for monitoring and improving website usage.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may cause some parts of the service to not work properly.

As a user of au77, you have the following rights over your personal information. To exercise these rights, contact us at [email protected].

• Right of access — the right to know what information we hold about you.
• Right to correction — the right to request correction of inaccurate or incomplete information.
• Right to deletion — the right to request deletion of your information in certain circumstances.
• Right to object to processing — the right to object to the use of your information for specific purposes.
• Right to data portability — the right to receive your information in a structured format where technically feasible.
• Right to withdraw consent — the right to withdraw your consent at any time (where processing is based on previously given consent).

au77 provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. Age is verified during the registration process. If we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed.

If you believe a minor's information has been collected, please notify us at [email protected].

au77's security team monitors our systems around the clock. If a data breach occurs for any reason, we will take the following steps:

• Determine the cause and scope of the incident and take corrective action immediately.
• Notify affected users as quickly as possible.
• Strengthen security measures to prevent such incidents in the future.
• Notify the relevant authorities where applicable.

au77 reserves the right to change or update this Privacy Policy at any time. For any significant changes, we will:

• Update the last updated date on this page.
• For important changes, a notification will be sent to your registered email.
• If you continue to use the platform after the changes, you will be considered to have agreed to the new policy.

The latest version will always be available at au77.cam/privacy-policy. You are advised to review this page regularly.

Responsible gaming at au77 is part of our core policy. Using your personal information, we take the following steps to ensure responsible gaming:

• Analysing play patterns to identify the risk of excessive play.
• Sending timely alerts to users when needed.
• Assisting with self-exclusion or limit-setting at the user's request.
• This information will never be shared with advertisers or third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.