au77 Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") form a legal agreement between au77 ("we", "our", "Platform") and the user of this website ("you", "user"). By using this website or any of its services, you are considered to have fully agreed to these Terms.

au77 is committed to providing a safe, transparent and entertaining online gaming experience for users in Bangladesh. Our platform offers sports betting, slots, live casino and many other gaming options.

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. Those documents are also considered part of these Terms.

2. Account Registration

2.1 Registration Requirements

To use au77 services in full, you must create a personal account. At the time of registration, you must provide accurate, complete and up-to-date information.

2.2 One Account Only

Each person may open only one account. If multiple accounts belonging to the same person are detected, all accounts may be permanently closed and any bonuses earned will be considered void.

2.3 Account Security

It is your responsibility to keep your login details (username and password) completely confidential. If you suspect any unauthorized access to your account, notify our support team immediately.

• Sharing your account with a third party is strictly prohibited.
• Use a strong password and change it regularly.
• au77 reserves the right to temporarily lock an account at any time if suspicious activity is detected.

2.4 Identity Verification (KYC)

To ensure security and prevent money laundering, au77 may at any time request proof of identity, proof of address or payment method verification. Withdrawals may be held until verification is complete.

3. Eligibility Requirements

To create an account and use services on au77, you must meet all of the following conditions:

• You must be at least 21 years old. For persons aged 21 and above only.
• You must register in your own name; operating an account on behalf of someone else is not permitted.
• You are using this service voluntarily and with full awareness.
• You do not reside in a country or region where online gaming is completely prohibited.
• You have not previously been banned from our platform.

4. Deposits and Withdrawals

4.1 Deposit Terms

To deposit funds at au77, you may use bKash, Nagad, Rocket or bank transfer. The minimum deposit amount is ৳500. The account used for deposits and the registered payment method must be in the same person's name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

• Withdrawals may be restricted while an active bonus wagering requirement is in progress on the account.
• The withdrawal process will be on hold until identity verification is completed.
• If a suspicious transaction is detected, au77 reserves the right to hold the withdrawal until verification is complete.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any foreign currency are not possible.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

au77 offers new members a 150% bonus on their first deposit up to ৳10,000. The wagering requirement for this bonus is 15 times (15x), meaning the bonus amount must be wagered 15 times before a withdrawal can be made.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period; any unused bonus will be cancelled once the period expires.
• Certain games may be excluded when playing with bonus funds — see the offer page for each bonus for details.
• Bonuses cannot be shared with or transferred to another person.
• Claiming multiple bonuses from the same device or IP address will be considered fraudulent.
• au77 reserves the right to modify or cancel any bonus program at any time.

5.3 VIP Program

Regular players can enjoy the benefits of our three VIP tiers: Bronze — up to 0.4% cashback per week; Silver — up to 0.8% cashback per week; Gold — up to 1.2% cashback per week. Promotion is based on activity and loyalty to the platform.

6. Gameplay and Fair Use

All games on au77 are powered by software from trusted game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming and others). We are committed to ensuring fair play.

• There is no human intervention in determining game outcomes; the process is fully automated.
• If a game is left incomplete due to a technical error, au77 will make every effort to resolve it in the best possible way.
• au77 will not be held liable for games interrupted due to internet disconnection.
• In the event of a dispute over a game result, au77's own server logs will be considered the final proof.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Registering with false or incorrect information.
• Creating or operating multiple accounts.
• Placing coordinated bets to exploit the bonus system (Bonus Abuse / Arbing).
• Playing games using any kind of automated bot, script or software.
• Attempting to influence game outcomes by coordinating with other users (Collusion).
• Using fraudulent payment methods or filing chargeback claims.
• Using the platform for the purpose of money laundering.
• Attempting to hack or manipulate our systems.

8. Privacy and Data Protection

Protecting your personal information is very important to us. au77 uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties.

For full details on how we collect, store and use your data, please read our Privacy Policy, which forms an integral part of these Terms.

9. Security and Liability

9.1 Platform Liability

au77 makes every effort to operate a safe and reliable platform. However, we will not be held liable in the following circumstances:

• Disconnection caused by your internet service provider.
• Technical issues on the part of third-party software or game providers.
• Account details being exposed due to the user's own negligence.
• The effect of malware or viruses on the user's device.

9.2 User Liability

You are responsible for all activity on your account, whether known or unknown to you. All bets and transactions made from your account will be considered your own.

10. Responsible Gaming

au77 firmly believes in responsible gaming practices. Gaming should be a form of entertainment, not a source of income. We help users set their own limits.

• You can set deposit limits, time limits or self-exclusion on your account.
• If you notice signs of problematic gaming, contact our support directly.
• Visit our Responsible Gaming page to learn more.

11. Account Suspension and Closure

11.1 au77's Rights

au77 may temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Fraudulent or suspicious activity.
• Providing false information or failing identity verification.
• The account being inactive for an extended period (more than 12 months).

11.2 Closure at User's Request

You may request the closure of your account at any time. Any legitimate funds in the account at the time of the request will be returned, however bonuses that are inconsistent with the Terms will be cancelled.

12. Changes to Terms

au77 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will publish a notice on the platform or inform you by the registered email address.

If you continue to use the platform after any changes, you will be considered to have accepted the updated terms. We therefore recommend reviewing this page regularly.

13. Dispute Resolution

If a dispute arises, please contact our support team first. We provide assistance 24 hours a day, 7 days a week via live chat and email.

• We will attempt to resolve complaints within 30 days of the date they are submitted.
• au77's server logs and records will be used as final proof in the resolution of disputes.
• We are always committed to resolving disputes through discussion in good faith.

14. Contact

For any questions or concerns regarding these terms and conditions, please contact us:

• Live Chat: Available 24/7
• Email: [email protected]

Our support team provides service in Bengali and is always ready to quickly answer any questions.